How It Works
Booked in minutes, styled for years
Four steps between you and a room people photograph. Live availability, transparent delivery, and a deposit that locks your date the moment you pay.
- 1
Browse & reserve
Pick your dates once, then check availability on any piece.
- 2
Choose delivery
Free pickup in Surrey, or delivery across Metro Vancouver.
- 3
We drop off
Everything arrives clean, tested, and ready to place, or add setup and we'll style it for you.
- 4
We collect
On your return date we pick everything up. That's it.
The Fine Print, Kindly
Questions, answered
- How long is a standard rental?
- As long as you need, you choose the event date and return date when you book, and every item in your order shares that window. Your first 48 hours count as one rental day: pick up Monday, use it all Tuesday, return Wednesday, and you're charged a single day. Longer windows add one day per additional day.
- How does the deposit work?
- Paying by card, you pay a 25% deposit at checkout and your card is securely saved; the remaining balance is charged automatically at delivery or pickup, with a reminder first. Paying by e-transfer, we hold your items for 12 hours while your deposit arrives. Paying cash, we'll reach out to confirm your booking, full payment is due at pickup or delivery.
- What does delivery cost?
- Delivery is zone-based across Metro Vancouver, closer to our Surrey studio costs less, and each zone has a free-delivery threshold. Pickup from our studio is always free.
- Do you set everything up?
- Standard delivery is drop-off: everything arrives clean, tested, and ready to place. If you'd like us to handle setup and styling too, professional setup is available as a paid add-on, contact us after booking and we'll quote it for your event.
- What if my date isn't available?
- Availability is live on every product page, down to the quantity. If your date shows open stock, it's yours the moment you book, our system holds inventory the whole way through checkout.
- What happens if something is damaged?
- Minor wear happens and we plan for it. Significant damage or loss is covered by the rental agreement you accept at checkout, read it any time at /rental-agreement.